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Contact Information

CONTACTS FOR FURTHER ASSISTANCE​

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Portal Helpdesk – for sign in, password & DUO​

Phone: 888-721-3094 Option 2, Option 2​

Phone: 319-295-5000 Option 2, Option 2​
 

Portal registration instructions:​

https://portal.rockwellcollins.com/portal-registration-new-user- 


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Subscriptions Team - Database requests & changes​
(please contact this team to add User email access for navigation databases)

Email: collinsfmssubscriptions@collins.com​

Phone: 319-295-5000 Option 3​

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Database Content Technical Support​

Phone: 319-295-5000 Option 1, Option 2​

Email: collinsdatabasetech@collins.com​

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Database Loading -  Avionics Technical Support​

Phone: 319-295-5000 Option 1, Option 1​

Email: avionicssupport@collins.com

Subscription Information

New user information and instructions

  • Pro Line Fusion - Flight Database Services - (Download - 1.7 MB)
  • Cessna Citation CJ3 Database Reference Sheet - (Download - 1MB)
  • Global 5000/6000 Database Reference Sheet - (Download - 1MB)
  • Global 7500 Database Reference Sheet - (Download - 1MB)
  • Proline 4_21 - Flight Database Services - (Download - 1.5 MB)
  • AgustaWestland Situational Awareness Package - (Download - 1MB)
  • Gulfstream G280 Database Reference Sheet - (Download - 1MB)
  • Embraer L450 & L500 Database Reference Sheet - (Download - 1MB)
  • Airbus A220 Database Reference Sheet - (Download - 1MB)
  • King Air Fusion Database Reference Sheet - (Download - 1MB) 
  • COMAC ARJ21 Fusion Database Reference Sheet - (Download - 1 MB)
  • Challenger CL-604 Fusion Database Reference Sheet - (Download - 1 MB)
  • Embraer KC-390 Database Reference Sheet - (Download - 1 MB)

Pro Line 4/21 navigation database information sheets

  • Jeppesen Sanderson, Inc. Supplied Data - (Download - 240 KB)
  • Lufthansa Systems FlightNav, Inc. Supplied Data - (Download - 240 KB)

Applicable part numbers

  • List of Applicable FMC Part Numbers